Frequently Asked Questions
Q
What materials are used in these decorative ornaments?
Our ornaments are crafted from premium-grade, durable materials designed for long-lasting aesthetic appeal and high wear resistance.
Q
Are custom designs, sizes, and OEM services supported?
Yes, we provide comprehensive OEM/ODM customization services including personalized dimensions, finishes, and branded packaging options.
Q
How are the products packaged for secure international transit?
Each item is individually wrapped with protective cushioning, shock-absorbing foam, and reinforced master cartons to ensure zero damage during shipping.
Q
What is the recommended cleaning and maintenance method?
Simply wipe the surface with a soft, dry or slightly damp microfiber cloth. Avoid harsh chemical solvents or abrasive cleaners.
Q
What is the minimum order quantity (MOQ) and lead time?
Standard in-stock models have low MOQ requirements, while customized bulk orders are typically fulfilled within 15 to 30 business days.